Telehealth creates a new kind of health care experience

Maria knew something was wrong. A working mom in her mid-thirties, Maria has diabetes — and she was feeling more fatigued than usual. She thought it could be a urinary tract infection (UTI), so she booked a video visit — a virtual consultation with a physician. The doctor agreed something wasn’t right and sent her off for coordinated and expedited lab work. Those tests showed a UTI wasn’t the problem. Maria’s diabetes had been uncontrolled — and worsening rapidly. The doctor set…
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