6 Core Patient Portal Features to Get More Patients on Board
By SANDRA LUPANOVA
Healthcare providers are
moving forward with their digital initiatives, pursuing intranet development, implementing e-prescribing software, and deploying
EHR systems and patient portals to enhance patient care, maximize staff
efficiency, and improve the bottom line.
However, while medical professionals
are largely enthusiastic about digital healthcare solutions, the disparity
between the rate of clinical support and patient utilization of some of this
software, patient portals in particular, is enormous. Even though patient
self-service solutions have become ubiquitous in medical facilities nation-wide,
over 62% of US hospitals report that their patient portal systems are used by less than a quarter of all patients.
Patients still don’t see
enough value in patient portals, voicing concerns over the steep learning curve,
lack of training, anxiety regarding data security and confidentiality, and
other issues. Addressing these challenges is critical to encouraging patient
buy-in and getting more patients involved in their health.
Since most medical
facilities in the country already have patient portals in place, the next step
to overcome barriers to their adoption is to expand these systems to deliver
features that will get more patients involved.
A Friendly User Interface
A clunky and inconsistent
user interface is a major stumbling block that makes it impossible for many
patients to make it past the sign-up screen. Even if patients...
Source: The Health Care Blog - Category: Consumer Health News Authors: Christina Liu Tags: Health Tech Health Technology api integration APIs Apps digital registraton EHR MyChart patient portal Source Type: blogs
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