Social Business Intelligence for Healthcare

I like to think of social business intelligence as listening posts across the entire spectrum of social media outlets.  It is closely related to social customer relationship management, which also takes the next step to understand and act upon consumer and patient attitudes, perceptions and behaviors about brands, organizations and trends. Big data:  None read more
Source: Healthcare IT News Blog - Category: Technology Consultants Authors: Tags: business intelligence CRM healthcare Industry News Quality and Safety Source Type: blogs