The impact of middle manager affective commitment on perceived improvement program implementation success

Conclusion: We, through this research, offer an important contribution by providing empirical support of factors that may influence successful implementation of an improvement program: middle manager affective commitment, frontline worker support, and organizational support for an improvement program. Practice Implications: Increasing levels of middle manager affective commitment to an improvement program could strengthen program implementation success by facilitating frontline worker support for the program. Furthermore, providing the organizational support items in our survey construct may bolster middle manager affective commitment.
Source: Health Care Management Review - Category: American Health Tags: Features Source Type: research