Call-center company laying off 171 workers in Charlotte

More layoffs will impact the region this summer, as a call-center operator and business-process outsourcing company headquartered in Colorado plans to close its south Charlotte facility. That will result in job losses for 171 workers — consisting mostly of customer service representatives employed by TeleTech Holdings Inc. (NASDAQ: TTEC), according to the Denver-area company's Worker Adjustment and Retraining Notification filed Tuesday with the N.C. Department of Commerce. The company said in…
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