Considering chance in quality and safety performance measures: an analysis of performance reports by boards in English NHS trusts

Conclusions Hospital board members are expected to consider large amounts of information. Control charts can help board members distinguish signals from noise, but often boards are not using them. We discuss demand-side and supply-side barriers that could be overcome to increase use of control charts in healthcare.
Source: BMJ Quality and Safety - Category: Journals (General) Authors: Tags: Original research Source Type: research