Differentiating between detrimental and beneficial interruptions: a mixed-methods study

Conclusions
A mixed-methods approach can help distinguish between detrimental and beneficial interruptions. While interruptions breaking the delivery of steady treatment and attention to the patient are detrimental, those returning the RN's focus to the patient, as well as those supporting patient-clinician and clinician-clinician communications are beneficial. This insight may be helpful to healthcare delivery teams tasked with improving interruption-laden processes.

Source: BMJ Quality and Safety - October 18, 2016 Category: Journals (General) Authors: Myers, R. A., McCarthy, M. C., Whitlatch, A., Parikh, P. J. Tags: Original research Source Type: research