VC shops back managed healthcare in Docent Health play

(Reuters) – Three large U.S. venture capital firms are betting that hospitals will buy into a new service designed to help healthcare providers treat their patients more like upscale hotels treat their customers. The new company, called Docent Health, is creating software and mobile applications that will help organize and monitor every aspect of an individual’s hospital visit, and marrying that technology with specially trained staff who will be in constant communication with patients about their needs. The goal is to improve the often-miserable hospital experience while helping the institutions increase customer satisfaction and win repeat business, said Chief Executive Officer Paul Roscoe, a veteran healthcare entrepreneur who sold a previous venture to Microsoft Corp. Bessemer Venture Partners, New Enterprise Associates and Maverick Capital Ventures have invested $2.1 million in seed funding in Docent. The three venture partners involved in the deal – Steve Kraus of Bessemer, Mohamad Makhzoumi of NEA and Ambar Bhattacharyya of Maverick – have worked together many times, and all said they expected to provide substantial additional capital for the company as it develops. Originally conceived by New York-based executive search and healthcare investment firm Oxeon Holdings, Docent aims to capitalize on two massive changes now sweeping the healthcare world: the shift toward paying providers for keeping people healthy rather than performing procedures, and t...
Source: Mass Device - Category: Medical Equipment Authors: Tags: Business/Financial News Docent Health Source Type: news