Aetna ’s big win: What to know as the State Health Plan transition draws near

Beginning in 2025, Aetna will replace Blue Cross Blue Shield as North Carolina ’s new State Health Plan (SHP) administrator. Jim Bostian, president of Aetna’s North Carolina market, and Sam Watts, executive director of the State Health Plan, respond to questions about the transition below. Jim Bostian: Yes, I’m happy to. Beginning Jan. 1, 2025, Aetna will be the thi rd-party administrator for the State Health Plan. We will process medical claims, deliver member services and manage the health…
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