The Big Consult: Additional Criteria for Adopting a Digital App or Service

The previous article in this series laid out key criteria for choosing a digital solution to clinical problems. We’ll continue with some other less known, but still important, criteria in this article. In addition to the traits mentioned in the previous article, several others were cited by Christine Vogel, lead nurse educator at UbiSim: Ease of use: the vendor needs to bring in user experience (UX) designers and subject-matter experts. Flexibility: Because no two clinical sites are quite alike, the technology should be easy to adapt to each site. Accessibility: People with different physical and intellectual abilities should find the technology agreeable. Dr. Mark Stephan, chief medical officer of Equality Health, warned that technologies have ripple effects that are often unanticipated. The technology must be evaluated within the entire system, with the ultimate goals of clinicians and patients in mind. Examples of such system-wide criteria were offered by Dr. Khaliq Siddiq, chief medical officer at Clever Care Health Plan. Consider the need for training on new tools, costs, resource allocation, how the tool fits in with organizational policy and regulations, interoperability, and integration with existing infrastructure. He also warns about effects on other team members of changing a clinician’s practice. For example, “a change in how a clinician charts patient information can have significant impact to the billing and coding team downstream. In a large...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: C-Suite Leadership Clinical Health IT Company Healthcare IT Hospital - Health System Arcadia care.ai Christine Vogel Cindy Koppen Clever Care Health Plan Colin Banas Denistry.One DrFirst Equality Health Health IT Selection Ka Source Type: blogs