Nuance is Setting the Bar for Ambient Clinical Voice

The demand for ambient clinical voice solutions is gaining momentum and the market is quickly filling with vendors. Microsoft Nuance has been providing healthcare voice solutions for over two decades. How is the company leveraging that experience? Healthcare IT Today caught up with Peter Durlach, Chief Strategy Officer at Microsoft Life Sciences and Health to learn more about their ambient clinical voice solution. Durlach is responsible for developing and advancing Microsoft’s healthcare strategy which includes Nuance Communications which Microsoft acquired in 2022. Durlach was an executive at Nuance for over 15 years. Ambient Clinical Voice merges artificial intelligence (AI) and natural language processing (NLP) to capture and transcribe clinician-patient interactions. The technology allows physicians to focus entirely on their patients during encounters. Ambient Clinical Voice holds the promise of streamlining documentation, reducing physician workload, and enhancing patient care. A Legacy of Voice Technology In 1997, Dragon Medical, a voice recognition app, hit the market. It was the first continuous dictation product designed specifically for the healthcare industry. The current iteration of Nuance’s ambient clinical voice solution, now called the Dragon Ambient eXperience (DAX) Copilot solution, draws on this rich legacy of voice technology experience. “DAX Copilot is built on our Dragon Medical franchise,” explained Durlach. “Back in 2017 we embarked on a jou...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: AI/Machine Learning Ambulatory EMR-EHR Health IT Company Healthcare IT Ambient Clinical Voice DAX Copilot Dragon Medical Healthcare AI MGMA23 Microsoft Natural Language Processing Nuance Communications Nuance Copilot Nuance DAX Source Type: blogs