Lively communication in the service industry

Gaining insight into the customer’s perspective often occurs when one steps into the customer’s shoes, even if it’s in a different service industry. However, it’s crucial to remember that employees are individuals with their own needs. This brings us to a significant question: Should employees engage in lively and perhaps even boisterous conversations while confined Read more… Lively communication in the service industry originally appeared in KevinMD.com.
Source: Kevin, M.D. - Medical Weblog - Category: General Medicine Authors: Tags: Physician Primary Care Source Type: blogs