Return Policies Can Put You Out Of Business

Brands are making changes to their return policies, and customers are not happy with them. One of retailers’ main value propositions is how easy they are to do business with, which includes no-hassle returns. This falls under the banner of convenience. Our annual customer experience research…#shippo #harrispoll #zappos #zelbianco #interactiveedge
Source: Reuters: Health - Category: Consumer Health News Source Type: news
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