Lessons Learned From the Creation of an Internal Agency: A Strategy for Nursing Recruitment and Retention

To address high turnover of registered nurses leaving their positions for travel, Advocate Aurora Health (AAH) developed an internal travel agency, Flexible Staffing Services (FSS), mirroring practices currently in place with travel agencies across the nation. Nurses who had recently left their positions were contacted and offered an hourly rate equivalent to 60% of the current bill rate for external agency if they would consider a travel assignment within 1 of AAH ’s 27 acute care facilities across Illinois and Wisconsin.

Source: Nurse Leader - July 20, 2023 Category: Nursing Authors: Desiree Bellon Source Type: research