When Work Conversation don't work. How can I build trust in complex work situations?

In healthcare, you deal with complex situations involving complex people every day. What complicates things further is how people choose to talk - or not talk to each other. You've likely experienced how lack of trust makes even the simplest conversations horribly complex.In this keynote address, Shiao-Yin explains why and how we must build trust in the midst of a global trust crisis, clarifies what makes a ‘work conversation’ different from other conversations, shares Common Ground's research into the 10 most-reported factors that make conversations complex, clarifies when you handle the work conversation yourself - and when to seek external help.

Source: Journal of Medical Imaging and Radiation Sciences - July 1, 2023 Category: Radiology Authors: Shiao-Yin Kuik Tags: SCIENTIFIC PROGRAMME ABSTRACT Source Type: research