Moving to eClinicalWorks ’ Cloud EHR Helped Suncoast Community Health Centers Save Money and Reduce Frustration

For Suncoast Community Health Centers, moving to a cloud-based EHR was a no-brainer. Not only did is save them money, but it also reduced staff frustration and stress. The move also helped improve the organization’s resilience through better redundancy and disaster recovery. With careful planning, cross-department collaboration, and help from their EHR partner, eClinicalWorks, the migration to the cloud was seamless. Healthcare IT Today sat down with Dorrie Paquin-Brown, Director of Special Projects at Suncoast Community Health Centers (SCHC) and Edward Martinbor, CIO at SCHC to learn more about their impetus to move to the cloud and the benefits they have realized. SCHC is a federally qualified health center (FQHC) that has been serving their community since 1977. In 2022, they looked after 62,000 patients across 205,000 encounters. SCHC provide a multitude of services including: primary, dental, optometry, chiropractic, vision, and behavioral health services. On-premise EHR Was Causing Stress “When we were hosting our own systems, there was a lot of stress on our clinicians and IT staff when it would go down,” stated Paquin-Brown. “Our IT staff had to work overly hard to make sure we were back up quickly, but it didn’t always happen.” When Martinbor joined SCHC in 2013, the organization was hosting their EHR on their own servers in a scattered set of data centers. Martinbor immediately went to work consolidating and streamlined the servers. This improved perform...
Source: EMR and HIPAA - Category: Information Technology Authors: Tags: Ambulatory C-Suite Leadership Communication and Patient Experience EMR-EHR Healthcare IT backup and recovery Cloud EHR Disaster Recovery Dorrie Paquin-Brown eClinicalWorks Edward Martinbor enterprise resilience FQHC Healthcare Sc Source Type: blogs