Cultural Intelligence (CQ)

The world of healthcare reflects the beauty and global diversity of humans across the planet. Cultural intelligence (CQ) is no longer a nice-to-have skillset. Strengthening CQ is central to the global village nurse leaders and team members experience every day with patients, families, colleagues, and communities. When CQ is strengthened in individuals and in teams, the downstream effect is apparent in outcomes related to quality, safety, patient experience, and job satisfaction. Using Human-Centered Leadership in Healthcare as a lens, leaders and teams can take the first step in moving from knowledge to action by completing the health care CQ Self-Assessment.
Source: Nurse Leader - Category: Nursing Authors: Source Type: research