above and beyond for customers
I'm a technician at my pharmacy I work at (its a retail chain) and I often find myself being the only person actually trying to help a customer out with a prescription cost. Mainly with name brand prescription drugs like crestor, tradjenta, viagra, lunesta, azor, etc..... Most of the people who take these are older and have medicare or some sort of HMO from medicare and for the most part their prescriptions are covered for a good amount of the cost, but then they fall into the dreaded donut hole. "Oh hi sir, coming to get you Tradjenta? Ok it will be $265. Patient: WHATTTT? I paid $15 for the last 6 months?" ...
Source: Student Doctor Network Forums - June 16, 2013 Category: Universities & Medical Training Authors: Tonyg89 Tags: Pharmacy Source Type: forums