From Wait Times to Real-Time: Assort Health Secures $3.5 Million to Scale First Generative AI for Healthcare Call Centers
Solution Erases Long Phone Holds for Patients, Supports Overwhelmed Medical Front Desk Workers, and Improves Patient Access to Physicians
Assort Health is introducing the first generative AI solution built specifically for healthcare call centers, promising to erase that dreaded hold music forever. The company is announcing $3.5 million in funding, which will be used to continue scaling the team to meet rapidly accelerating demand with large healthcare organizations.
Matt Humphrey, Partner at Quiet Capital led the funding round, joined by Four Acres, Tau Ventures, and a number of angel investors who are AI experts and heal...
Source: EMR and HIPAA - April 12, 2024 Category: Information Technology Authors: Healthcare IT News Tags: Health IT Company Healthcare IT Aditya Khosla Assort Health Athena Health Dr. David Garelick FLatiron Health Four Acres Health IT Funding Health IT Fundings Health IT Investment Illinois Bone and Joint Institute Chicago Division Je Source Type: blogs
The Advantages, Challenges, and Costs of Healthcare at Home Services
Switching to fully remote operations during the pandemic was a rushed adventure into what was mostly uncharted territory. There were a lot of challenges and bugs to work out, but there were also plenty of advantages and unforeseen benefits. And it is thanks to those advantages and benefits that healthcare at home is continuing, even as there are still challenges to work on and in-person operations return. While our first big push into remote care was a leap into the unknown, this time we want to make sure that we are surveying the landscape to make this a safe, smart, and financially responsible decision.
So let’s ta...
Source: EMR and HIPAA - March 28, 2024 Category: Information Technology Authors: Grayson Miller Tags: Clinical Health IT Company Healthcare IT Hospital - Health System LTPAC Revenue Cycle Management Telemedicine and Remote Monitoring Alaina Victoria Ash Wellness Brenden Hayden Carenet Health Carium Chris Darland David McCormick Source Type: blogs
Home Health AI: Predicting Illness and Preventing Hospitalizations
The following is a guest article by Shveta Mangal, CEO at VitaWerks
In today’s rapidly evolving healthcare environment, the concept of home as an “extension of care” is gaining traction, ushering in a new era of patient-centered support. Traditionally, healthcare was confined to clinical settings, but with advancements in technology, particularly artificial intelligence (AI) and machine learning, the paradigm is shifting.
These cutting-edge technologies are now being harnessed to predict health issues before they escalate, revolutionizing home health care and paving the way for proactive interventions tha...
Source: EMR and HIPAA - March 5, 2024 Category: Information Technology Authors: Guest Author Tags: AI/Machine Learning Clinical Health IT Company Healthcare IT Hospital - Health System Telemedicine and Remote Monitoring Healthcare at Home Home Health AI Home Health Care Home Healthcare Hospitalization Prevention Illness Prediction Source Type: blogs
Everside Health and Marathon Health Announce Merger to Meet Accelerating Employer Demand for Advanced Primary Care Services
Joining Forces to Deliver Demonstrably Improved Health Outcomes and Meaningful Cost Savings to Patients, U.S. Employer, and Union-Sponsored Clients
Extends Reach to Serve 2.5 Million Eligible Patients and Over 630 U.S. Employer and Union-Sponsored Clients, Comprising 680+ Near-Site, Onsite, and Network Health Centers, Augmented by 50-State Access to Virtual Care
All Existing Shareholders, Including General Atlantic, New Enterprise Associates, and Oak HC/FT, to Support the Combined Entity
Everside Health and Marathon Health, leading providers of advanced primary care and occupational health for employer and union-sponsore...
Source: EMR and HIPAA - March 1, 2024 Category: Information Technology Authors: Healthcare IT News Tags: Health IT Company Healthcare IT Ben Evans Chris Miller Everside Health Health IT Acquisitions Healthcare M&A Jeff Wells Marathon Health Source Type: blogs
Weekly Roundup – February 24, 2024
Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week.
Which Health IT Trends Deserve Even More Attention? We asked the Healthcare IT Today to weigh in on the topics that the industry isn’t talking about enough. Interesting answers included whether data really needs to be cleaned up before it’s ingested and how to get providers and payers on the same page. Read more…
Introducing Designing f...
Source: EMR and HIPAA - February 24, 2024 Category: Information Technology Authors: Brian Eastwood Tags: Healthcare IT Healthcare IT Today Weekly Roundup Source Type: blogs
Transforming Chronic Care Management: A Comprehensive, Technology-Driven Approach
The following is a guest article by Kevin Riley, CEO and President at Zyter|TruCare
In an era dominated by the complex challenges of chronic diseases, which account for approximately 90% of healthcare costs, a strategic approach to chronic care management (CCM) is essential. This approach should integrate advanced technology with a deep comprehension of healthcare’s fundamental principles, effectively tackling the current challenges and proactively shaping the future of healthcare. Emphasizing patient-centered solutions, this methodology is set to revolutionize the management of chronic diseases, thereby impacting pa...
Source: EMR and HIPAA - February 22, 2024 Category: Information Technology Authors: Guest Author Tags: Ambulatory Analytics/Big Data C-Suite Leadership Clinical Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System Regulations ahrq CCM Chronic Care Chronic Care Management Chronic Diseaase Ma Source Type: blogs
Bonfire Analytics Raises Oversubscribed $2M Venture Round to Accelerate Digital Health, Medical Device, & Biotech Adoption Across Healthcare Providers
Bonfire Analytics Closes its First Venture Round to Scale its AI-Driven Sales Intelligence Platform for Healthtech Companies along with Building a Powerful Foundational Dataset Consisting of 300M+ Lives Worth of Medical & Prescription Claims, 2M+ Providers, and 1,000+ Population Health Variables
Bonfire Analytics announces the closing of its first venture round with key institutional investors including Impulsum Ventures, Wedbush Ventures, and Plug & Play Ventures, along with participation from the Alchemist Accelerator and Venture For America. The round will fuel product and growth initiatives to further Bon...
Source: EMR and HIPAA - February 22, 2024 Category: Information Technology Authors: Healthcare IT News Tags: Health IT Company Healthcare IT Alchemist Accelerator Bonfire Analytics Ed Wilson Health IT Funding Health IT Fundings Health IT Investment Impulsum Ventures Jaya Pokuri Plug & Play Ventures Venture For America Vinay Nagaraj Wedb Source Type: blogs
Digital Health, Menopause, And The $150 Billion Ignorance
The idea of this story came from personal experience. During the past year, I have spent countless hours and a bucketload of money trying to figure out what the heck is wrong with my health. I was feeling worse and worse, having various symptoms, totally inexplicable with my impeccable test results. During this journey, not a single doctor asked or suggested that my symptoms may come from entering perimenopause – the stage of life of women preceding menopause.
I am 47 years old, and as I have learned since then, extremely average in starting to have perimenopause symptoms at the age of 47. Also very average ...
Source: The Medical Futurist - February 22, 2024 Category: Information Technology Authors: Andrea Koncz Tags: TMF Lifestyle medicine female health menopause tech Source Type: blogs
The Payment Integrity Game-Changer: Generative AI
The following is a guest article by Dr. Musheer Ahmed, Founder and CEO at Codoxo
New Generative AI Use Cases are Emerging, Including to Transform Healthcare Payments, it’s up to the Industry to Embrace Adoption for Next-Level Cost Containment Outcomes
The healthcare system in America is confronted with significant challenges, including a steep rise in healthcare expenditures. In 2023, healthcare costs are projected to surge by almost 6%. A vast majority of healthcare workers are reporting job burnout. While these and other obstacles may seem insurmountable, we are already seeing how advancements in technology — partic...
Source: EMR and HIPAA - February 9, 2024 Category: Information Technology Authors: Guest Author Tags: Administration AI/Machine Learning Ambulatory Health IT Company Healthcare IT Hospital - Health System Revenue Cycle Management Codoxo Dr. Musheer Ahmed Generative AI Healthcare ChatGPT Healthcare Costs Healthcare Generative AI P Source Type: blogs
DecisionRx Announces $100 Million Credit Facility with Carlyle
Funds to Support Delivery of DecisionRx’s Comprehensive Medication Therapy Optimization Program
DecisionRx, Inc., a value-based healthcare company reducing the cost of care by helping physicians eliminate medication failure, today announced that it has entered into a $100 million credit facility with global investment firm Carlyle.
The financing will support the cost-bearing that is key to DecisionRx’s unique business model: DecisionRx can assume the full cost of delivering Medication Therapy Optimization to patients of Accountable Care Organizations, Medicare Advantage Plans, and self-insured employers. The facility...
Source: EMR and HIPAA - February 5, 2024 Category: Information Technology Authors: Healthcare IT News Tags: Health IT Company Healthcare IT Akhil Bansal Aon Aon Securities Carlyle DecisionRx Health IT Funding Health IT Fundings Health IT Investment James Wallace Sourna Daneshvar Source Type: blogs
Bonus Features – February 4, 2024 – 67% of healthcare pros say the top use case for AI is improving the digital front door, 78% of healthcare shift workers have trouble covering living expenses, plus 25 more stories
This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.
News
HHS released a set of Cybersecurity Performance Goals. There are 10 Essential Goals that set “a floor of safeguards,” such as multifactor authentication and data encryption, and 10 Enhanced Goals for maturing c...
Source: EMR and HIPAA - February 4, 2024 Category: Information Technology Authors: Brian Eastwood Tags: Healthcare IT American Telemedicine Association Atropos Health Avaamo Avanade Bicycle Health Bruce Cerullo Datycs Department of Health and Human Services Deputy directtrust DUOS eClinicalWorks ECRI Institute Ensemble Health Par Source Type: blogs
Enhancing Payment Integrity in Healthcare through Pre-Payment Reviews
The following is a guest article by Tom Magnotta, COO & President at Apixio
Albert Einstein famously said, “Whoever is careless with the truth in small matters cannot be trusted with important matters.” This quote lies at the heart of integrity, a powerful concept that applies equally critically in the healthcare payments environment as it does in daily life. Payment integrity is essential for ensuring financial accuracy, maintaining compliance with regulations, optimizing the healthcare delivery system, and removing administrative waste, which impacts the focus on patient care and quality outcomes. It also plays...
Source: EMR and HIPAA - February 2, 2024 Category: Information Technology Authors: Guest Author Tags: Administration AI/Machine Learning Ambulatory Health IT Company Healthcare IT Hospital - Health System Revenue Cycle Management Apixio Healthcare Claims Healthcare Costs Insurance Payments Payment Integrity Pre-Payment Model RCM Source Type: blogs
Defining and Benchmarking World-Class Customer Service
The following is a guest article by Ron Jones, Director of Operations at Revenue Enterprises
Benchmarks are a hallmark of quality in both clinical and nonclinical healthcare processes. However, customer service as part of patient satisfaction is one area where there is no agreed-upon benchmark. The COPC (Customer Operations Performance Center), a global leader in contact center management, auditing, and training, recommends 84% or higher as the world-class patient satisfaction standard to strive for.
The Importance of the Patient Financial Experience
Patient loyalty is vital to an organization’s bottom line and brand r...
Source: EMR and HIPAA - February 1, 2024 Category: Information Technology Authors: Guest Author Tags: Ambulatory C-Suite Leadership Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System LTPAC COPC Customer Operations Performance Center Healthcare Costs Patient Financial Experience Patient Needs Source Type: blogs
Turquoise Health Raises $30M Series B Financing, Expanding Healthcare Pricing Platform Offerings
Price Transparency is the Foundation for Eliminating the Financial Complexity of Healthcare
Turquoise Health, an end-to-end healthcare pricing platform, today announced a $30M Series B investment led by Adams Street Partners, with participation from Yosemite, as well as existing investors Andreessen Horowitz and BoxGroup. Turquoise will use the funding to further support transparent pricing workflows across its customer base of over 160 healthcare organizations.
“Healthcare pricing remains frustratingly opaque for many industry stakeholders, including patients,” says Tom Bremner, Partner at Adams Street, who wi...
Source: EMR and HIPAA - January 31, 2024 Category: Information Technology Authors: Healthcare IT News Tags: Health IT Company Healthcare IT Adams Street Partners Andreessen Horowitz BoxGroup Chris Severn Health IT Funding Health IT Fundings Health IT Investment Matt Bettonville Niyum Gandhi The Mass General Brigham Health System Tom Brem Source Type: blogs
Healthcare AI – 2024 Health IT Predictions
As we kick off 2024, we wanted to start the new year with a series of 2024 Health IT predictions. We asked the Healthcare IT Today community to submit their predictions and we received a wide ranging set of responses that we grouped into a number of themes. In fact, we got so many that we had to narrow them down to just the best and most interesting. Check out our community’s predictions below and be sure to add your own thoughts and/or places you disagree with these predictions in the comments and on social media.
All of this year’s 2024 health IT predictions (updated as they’re shared):
John and ...
Source: EMR and HIPAA - January 19, 2024 Category: Information Technology Authors: John Lynn Tags: AI/Machine Learning Ambulatory C-Suite Leadership Health IT Company Healthcare IT Hospital - Health System LTPAC 2024 Health IT Predictions Authenticx Availity Cara Brant care.ai Carenet Health Chakri Toleti Christopher Rogers Source Type: blogs
