Bonus Features – March 31, 2024 – 55% of Change Healthcare customers expect adverse impacts on patient care, a mobile app helped 84% of seniors lower their blood pressure after 6 months, plus 19 more stories
This article will be a weekly roundup of interesting stories, product announcements, new hires, partnerships, research studies, awards, sales, and more. Because there’s so much happening out there in healthcare IT we aren’t able to cover in our full articles, we still want to make sure you’re informed of all the latest news, announcements, and stories happening to help you better do your job.
News
The State Department is offering a reward of up to $10 million for information about the ALPHV BlackCat ransomware-as-a-service group that was behind the Change Healthcare cyberattack.
A report from HFMA and Eliciting Insig...
Source: EMR and HIPAA - March 31, 2024 Category: Information Technology Authors: Brian Eastwood Tags: Healthcare IT AdvancedMD Bitsight Carequality CENTEGIX CentralReach Closed Loop Medicine David Stevens Diligent Eliciting Insights Experity FrontRunnerHC Healthcare IT Today Bonus Features Hello Heart HFMA Incite Strategic Pa Source Type: blogs
Weekly Roundup – March 30, 2024
Welcome to our Healthcare IT Today Weekly Roundup. Each week, we’ll be providing a look back at the articles we posted and why they’re important to the healthcare IT community. We hope this gives you a chance to catch up on anything you may have missed during the week.
Leveraging an Outside Provider for the EHR Service Desk. UI Health CIO Audrius Polikaitis talked to John about how the Illinois health system consolidated its help desk onto a “single front door” powered by HCTec. The move proved helpful following a transition to Epic and powered virtual onboarding during the pandemic. Read more…
ItR...
Source: EMR and HIPAA - March 30, 2024 Category: Information Technology Authors: Brian Eastwood Tags: Healthcare IT Healthcare IT Today Weekly Roundup Source Type: blogs
The Evolution of the EHR Service Desk and Leveraging an Outside Provider
Dan O’Connor, Vice President, Service Desk Delivery at HCTec, says that resolving a customer service call involves a lot more than fixing the problem that the customer bought. You have to leave the customer feeling that you cared about them. Conveying that sense of care might be more important than solving the problem.
Furthermore, every call is about patient care, even if it’s helping a staff person use their computer. That’s because they are all ultimately serving a patient.
In this video, O’Connor explores service desks with Audrius Polikaitis, Chief Information Officer at UI Health, which serves...
Source: EMR and HIPAA - March 29, 2024 Category: Information Technology Authors: John Lynn Tags: Ambulatory C-Suite Leadership EMR-EHR Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops Audrius Polikaitis Dan O'Connor EHR Help Desk EHR Service Desk EHR Support HCTec Healthcare IT Video Int Source Type: blogs
It ’ s Time to Get Patient Addresses Straight
Amazing how a trivial detail such as a postal address can cause so many headaches and so much waste. But in health care, a lack of address standardization is a major barrier to important aspects of care, including the sharing of patient records demanded by our trend to value-based care.
Part of the problem is provider laziness, because the US postal service offers a standard addressing process called CASS, and several services draw on it to ensure the correct use of abbreviations, ZIP codes, and other elements of the address. But many providers just enter into the databases and EHRs whatever the patient put down on a form ...
Source: EMR and HIPAA - March 29, 2024 Category: Information Technology Authors: Andy Oram Tags: Ambulatory Health IT Company Healthcare IT Hospital - Health System Interoperability IT Infrastructure and Dev Ops LTPAC Regulations Brent Francom CASS Healthcare APIs Healthcare Standards Mailing Address Standards ONC Project Source Type: blogs
Overjet Raises $53 Million: The Largest Investment in the History of Dental AI
With this Series C Funding, Overjet will Expand its AI Platform to Create the First Unified Standard for Dental Providers and Payers — Allowing Them to Give Patients the Best Possible Care
Overjet, the world leader in dental AI, today announced a $53.2 million Series C round: the largest investment ever in artificial intelligence for dentistry. The historic round was led by March Capital, with participation from General Catalyst, Insight Partners, E14 Fund, Crosslink Capital, Spring Rock Capital, Liquid 2 Ventures, and Harmonic Growth Partners, as well as the American Dental Association. It brings Overjet’s total ...
Source: EMR and HIPAA - March 29, 2024 Category: Information Technology Authors: Healthcare IT News Tags: Health IT Company Healthcare IT Aligned Dental Partners American Dental Association Crosslink Capital E14 Fund General Catalyst Harmonic Growth Partners Health IT Funding Health IT Fundings Health IT Investment Insight Partners Liq Source Type: blogs
The Advantages, Challenges, and Costs of Healthcare at Home Services
Switching to fully remote operations during the pandemic was a rushed adventure into what was mostly uncharted territory. There were a lot of challenges and bugs to work out, but there were also plenty of advantages and unforeseen benefits. And it is thanks to those advantages and benefits that healthcare at home is continuing, even as there are still challenges to work on and in-person operations return. While our first big push into remote care was a leap into the unknown, this time we want to make sure that we are surveying the landscape to make this a safe, smart, and financially responsible decision.
So let’s ta...
Source: EMR and HIPAA - March 28, 2024 Category: Information Technology Authors: Grayson Miller Tags: Clinical Health IT Company Healthcare IT Hospital - Health System LTPAC Revenue Cycle Management Telemedicine and Remote Monitoring Alaina Victoria Ash Wellness Brenden Hayden Carenet Health Carium Chris Darland David McCormick Source Type: blogs
Microsoft Teams and Boostlingo Integration Improves Healthcare Interpretation Efficiency
Talking with a CIO this week, he described how telehealth is now just part of the infrastructure for how they see patients. Certainly telehealth balooned during COVID and has come back to more reasonable levels now, but in many cases telehealth appointments have still settled at 100 times what they were before COVID. Patients and clinicians are now more comfortable with telehealth as an option that provides great convenience for the patients.
One of the most common telehealth platforms being used right now is Microsoft Teams. My guess is that it was widely adopted because it was included in the Microsoft package that...
Source: EMR and HIPAA - March 28, 2024 Category: Information Technology Authors: John Lynn Tags: Ambulatory Clinical Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops LTPAC Telemedicine and Remote Monitoring Boostlingo Healthcare Interpreters Healthcare Sc Source Type: blogs
RLDatix Finalizes Acquisition of Breitenbach Software
With the Acquisition of the German Software Company Completed, RLDatix will Expand Support and Coverage in the Region while also Driving Increased Innovation
RLDatix, the leading global provider of connected healthcare operations software and services, has finalized the acquisition of Breitenbach Software Engineering GmbH (Breitenbach), a Germany-based integrated solutions provider specializing in workforce management.
“Welcoming the rich history of Breitenbach and their team to our global RLDatix company is a critical step in our long-term investment and growth within the German market,” said Jeff Surges, RLDa...
Source: EMR and HIPAA - March 28, 2024 Category: Information Technology Authors: Healthcare IT News Tags: Health IT Company Healthcare IT Breitenbach Breitenbach Software Breitenbach Software Engineering GmbH Health IT Acquisitions Healthcare M&A Jeff Surges Markus Röhler Matthias Scholtz RLDatix Source Type: blogs
Infinx Reduces Errors, Turnaround Time, and Staff Burdens for RCM
Many factors make revenue cycle management (RCM) a big headache for U.S. health care providers. Aakarsh Sethi, Senior Product Manager at Infinx, lists the forms of “fragmentation” in payments: not just many different payers, but different plans with different coverage at each payer, along with pharmacy benefit managers (PBMs) and other third party managers, and rules that are constantly changing.
Establishing eligibility, getting prior authorization, and billing are a “very manual process today,” which not only slows down the revenue cycle but leaves a lot of space for inaccuracies to enter and trig...
Source: EMR and HIPAA - March 27, 2024 Category: Information Technology Authors: John Lynn Tags: Administration AI/Machine Learning Ambulatory C-Suite Leadership Health IT Company Healthcare IT Revenue Cycle Management Aakarsh Sethi Healthcare AI Healthcare Automation Healthcare IT Video Interviews Healthcare LLMs Healthcare S Source Type: blogs
When Insurance and Patients Start Demanding 24/7 Availability
It would be really nice if injuries, illnesses, and dental issues only happened during 9-5 working hours. However, we know that’s not the case. The need for medical and dental care can spring up at any time. In fact, it seems like most healthcare situations happen after hours at really inconvenient times. Of course, on the other hand, healthcare providers can’t be available 24/7. It’s a truly challenging situation that has to be navigated carefully by practices that want to provide the needed care and maintain their reputation, but also not burn out their staff.
Increasing Demand for 24/7 Availa...
Source: EMR and HIPAA - March 27, 2024 Category: Information Technology Authors: John Lynn Tags: Administration Ambulatory Communication and Patient Experience Health IT Company Healthcare IT Complete Dental Care Healthcare Scene Featured Healthcare Staff Burnout Medical Answering Service Medical Receptionists Physician Burnout Source Type: blogs
This Week ’ s Health IT Jobs
As most of you know, we’ve had a healthcare IT job board called Healthcare IT Central for a long time. In fact, it was integral to the growth of Healthcare IT Today. While we happily helped many health IT professionals find jobs and healthcare organizations fill their health IT positions, our focus has definitely moved from growing the job board to the content, podcasts, and videos we have been doing on Healthcare IT Today. With that change of focus, I’m sad to say that shortly we’ll be shutting down the Healthcare IT Central job board.
As part of that change, we still want to share health IT jobs w...
Source: EMR and HIPAA - March 27, 2024 Category: Information Technology Authors: John Lynn Tags: Career and Jobs EMR-EHR Health IT Company Healthcare IT Hospital - Health System Cerner Jobs Epic Jobs Health IT Jobs Healthcare IT Careers Healthcare IT Jobs Meditech Jobs Source Type: blogs
VBA Provides A Suite of Tools for Payers and TPAs Including a New Generative AI Product
VBA offers numerous portals to payers and their clients (which include doctors, patients, brokers, and more)—”one-stop shopping” for a large range of services. To ease the user experience with these services, the company has started using generative AI for training on their platform through a tool called VBA Assist.
At the HCAA conference, President and CEO Mike Clayton cites their mission to “make the health care experience better for everyone” and explains some of their services: 24/7 self-service for patients, real-time chat, notifications for picking up meds or scheduling visits, risk modeling...
Source: EMR and HIPAA - March 26, 2024 Category: Information Technology Authors: Andy Oram Tags: AI/Machine Learning C-Suite Leadership Health IT Company Healthcare IT IT Infrastructure and Dev Ops Regulations HCAA HCAA 2024 Healthcare AI Healthcare Generative AI Healthcare IT Video Interviews Healthcare Payers Healthcare TPAs Source Type: blogs
Featured Collaboration at HIMSS24 Between MEDITECH, Google, and Mile Bluff Medical Center
I’ve always said that some of the most interesting things in health IT are when someone brings together the right mix of technology, partners, and users to do something that they couldn’t possibly do alone. I sometimes refer to this as health IT needing to put together the right packaging. The best example of this in our personal lives was when the iPhone was launched. There wasn’t much that Apple invented itself in the original iPhone, but what they did amazingly well was to package all of the various technologies such that the iPhone has transformed the world.
The same is true in health IT. We h...
Source: EMR and HIPAA - March 26, 2024 Category: Information Technology Authors: John Lynn Tags: AI/Machine Learning Ambulatory Analytics/Big Data C-Suite Leadership Clinical EMR-EHR Health IT Company Healthcare IT Hospital - Health System Aashima Gupta Dara Bartels EHR Burnout EHR Search Google Google Cloud Healthcare A Source Type: blogs
WebMD Health Corp. Acquires Healthwise, Incorporated ’ s Operating Assets, Building on Leadership in Member and Patient Engagement Solutions
Healthwise’s Current Operating Assets will become part of WebMD Ignite, Creating an Industry-Leading Healthcare Growth and Engagement Platform Serving 650+ Healthcare Organizations
WebMD Health Corp., an Internet Brands company and a leader in health information services for consumers, physicians and other healthcare professionals, today announced it has joined forces with Healthwise, Incorporated, the patient and member health education and engagement company, through the acquisition of Healthwise’s current operating assets.
Healthwise delivers a powerful offering of consumer health content to help healthcare ...
Source: EMR and HIPAA - March 26, 2024 Category: Information Technology Authors: Healthcare IT News Tags: Health IT Company Healthcare IT Ann Bilyew Canaccord Genuity LLC Dr. Adam Husney Health IT Acquisitions Healthcare M&A Healthwise Internet Brands WebMD Health Corp. WebMD Ignite Source Type: blogs
CIO Podcast – Episode 71: Data, Analytics, and AI with Richard Clark, PhD
For the 71st episode of the CIO podcast hosted by Healthcare IT Today, we are joined by Richard Clark, PhD, Senior Vice President and Chief Analytics Officer at Highmark Health to discuss data, analytics, and AI! To kick off this episode, we discuss Clark’s double role working for a payer and provider and how that has allowed him to do things that would otherwise be difficult if he wasn’t. Then we take a look at the use of AI and GenAI and talk about where it is making the most impact in healthcare today and where we think it will make the most impact 3 years from now. Next, Clark shares some tips for what peop...
Source: EMR and HIPAA - March 25, 2024 Category: Information Technology Authors: John Lynn Tags: AI/Machine Learning Analytics/Big Data C-Suite Leadership Healthcare CIO Podcasts Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops AI Solutions CIO Leadership GenAI Google Cloud Healthcare Analytics Healthcare D Source Type: blogs
