Hospitals Outside of US Investing in Portals and Digital Front Door According to Latest KLAS Report
The KLAS Research report on Global Patient Engagement 2024 found that healthcare organizations outside the US are investing in patient portals, digital front door experiences (self-scheduling and self check-in) and virtual care/patient monitoring.
Healthcare IT Today sat down with Everton Santos, Vice President of International at KLAS Research to hear his insights on this report.
“What we found is that patients in those regions are hungry for an online platform where they can see, not only their lab results, but also their medical history, schedule an appointment, check-in for an appointment, and pay their bills,” exp...
Source: EMR and HIPAA - April 24, 2024 Category: Information Technology Authors: Colin Hung Tags: Communication and Patient Experience Healthcare IT Hospital - Health System Appointment Scheduling Digital Front Door Everton Santos healthcare international HIMSS HIMSS 2024 HIMSS24 KLAS Research Patient Check-in patient engagemen Source Type: blogs
NextGen Investing in Mobile App, Cybersecurity, and Mirth …yes Mirth!
There were three burning questions we wanted to ask NextGen’s CEO David Sides. (1) How are they improving their mobile app? (2) What’s happening with Mirth? (3) How are they approaching cybersecurity? It’s good news on all fronts.
David Sides, CEO at NextGen Healthcare (NextGen) graciously agreed to sit down with Healthcare IT Today for an impromptu interview. We had three burning questions to ask him about NextGen – questions we have had other people ask us.
NextGen Mobile App
The team at Venice Family Clinic takes care of many unhoused patients and they depend on NextGen’s mobile app to add notes into their...
Source: EMR and HIPAA - April 23, 2024 Category: Information Technology Authors: Colin Hung Tags: EMR-EHR Health IT Company Healthcare IT Hospital - Health System Interoperability CrowdStrike David Sides Healthcare Cybersecurity HIMSS24 mHealth Mirth Mobile EHR NextGen NextGen Healthcare Venice Family Clinic Source Type: blogs
QliqSOFT: Addressing the Challenge of Collecting SDOH Information
Collecting social determinants of health (SDOH) information from patients is challenging. It is not easy to ask if a person is experience food insecurity or is currently unhoused. QliqSOFT is making it easier to get this important information while maintaining dignity.
Healthcare IT Today caught up with Bobbi Weber, VP of Product Marketing & Customer Success at QliqSOFT, a company that provides HIPAA-compliant, real-time communication between doctors, nurses, caregivers and patients. We wanted to find out more about how the company is helping healthcare organization collect SDOH information.
SDOH Data is Vital for ACO ...
Source: EMR and HIPAA - April 19, 2024 Category: Information Technology Authors: Colin Hung Tags: AI/Machine Learning Clinical Communication and Patient Experience Healthcare IT Hospital - Health System Accountable Care Organization ACO REACH Bobbi Weber Healthcare Chatbots HIMSS HIMSS 2024 HIMSS24 QliqSOFT SDOH Social Dete Source Type: blogs
A Look at the Hospital Room of the Future at Tampa General Hospital
When healthcare staff approach a hospital room, it’s important to know basic things about the patient like their preferred language, whether they’re in isolation, or whether they’re not supposed to eat (an NPO order). Traditionally, these facts are handled through physical markers or even buried in the patient record. The “digital white board” and “digital door sign” technologies from eVideon display the necessary information automatically where it’s clearly visible and provide a look into what the hospital room of the future looks like powered by technology.
Amy Bender, Info...
Source: EMR and HIPAA - April 18, 2024 Category: Information Technology Authors: John Lynn Tags: Clinical Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops Digital Door Signs eVideon Healthcare IT Video Interviews Healthcare Scene Featured HIMSS HIMSS 2024 Source Type: blogs
Dealing with the Elephant in the Waiting Room – Clipboards and Paper Forms
I recently had a visit to the doctor’s office for a routine procedure. I kid you not that I was asked to complete essentially the same forms 3 different times. Two times electronically and once on paper. The staff assured me that the forms were asking different questions. I frustratingly assured them that 95% of the questions were the same. It was an awful experience for me as a patient and no doubt for them to have to review 3 different sets of forms. While not every office is this disorganized, the patient experience when it comes to clipboards and patient forms has a lot to be desired at many healthcar...
Source: EMR and HIPAA - April 18, 2024 Category: Information Technology Authors: John Lynn Tags: Ambulatory C-Suite Leadership Clinical Communication and Patient Experience EMR-EHR Health IT Company Healthcare IT Hospital - Health System Interoperability IT Infrastructure and Dev Ops Dessiree Paoli EHR Forms EHR Integrations Source Type: blogs
QHINs, Health Data Exchange, FHIR, AI and More with CommonWell Health Alliance
At HIMSS, we sat down to talk with CommonWell Health Alliance to learn about their passion for interoperability and some of the latest happenings with the CommonWell community. This included an update on CommonWell’s new technical service provider, ELLKAY and their recent designation by the federal government as a Qualified Health Information Network (QHIN).
CommonWell was formed 11 years ago from a consortium of major EHR vendors to carry out the mandate for interoperable data exchange in the HITECH and Affordable Care Acts. As Executive Director Paul L Wilder points out, they are a “switchboard” throu...
Source: EMR and HIPAA - April 17, 2024 Category: Information Technology Authors: John Lynn Tags: Ambulatory Health IT Company Healthcare IT Hospital - Health System Interoperability LTPAC Change Healthcare CommonWell CommonWell Health Alliance ELLKAY FHIR Health Data Exchange Health Information Exchange Healthcare AI Healt Source Type: blogs
Helping Clinicians Gain More Control Over Their Time
For Rishi Sarna, MD, Chief Clinical Officer at Backline, communication is central. He points out that communications have lagged behind everything else in medicine, and are holding back progress in patient care and the physician experience. In the video interview below, we sat down with Dr. Sarna and Jackie Rice, VP and CIO at Frederick Health, to discuss these challenges and Frederick Health’s work with the Backline team to address them.
Dr. Sarna admitted that, traditionally, doctors have routinely sent photos over unprotected message channels to get consultations. This was a violation of HIPAA, but the doctors o...
Source: EMR and HIPAA - April 16, 2024 Category: Information Technology Authors: John Lynn Tags: C-Suite Leadership Clinical Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops Regulations Security and Privacy Backline Care Coordination DrFirst Frederick H Source Type: blogs
Cybersecurity Investment in Fundamental Tools and Training Is Key to Securing Your Healthcare Organization
According to Ryan Witt, Vice President, Industry Solutions at Proofpoint, Inc., phishing emails are still the most prevalent and dangerous sources for security breaches. In this video, Witt and Joshua Roth, Chief Information Security Officer at Children’s Hospital of Orange County (CHOC), discuss how they protect against breaches through fundamental investments in tools and training.
This interview with Healthcare IT Today took place in the shadow of the recent cyberattack on Change Healthcare, which is still preventing thousands of health care providers from receiving payments.
Witt says that training, processes, and t...
Source: EMR and HIPAA - April 16, 2024 Category: Information Technology Authors: John Lynn Tags: AI/Machine Learning Ambulatory C-Suite Leadership Health IT Company Healthcare IT Hospital - Health System LTPAC Security and Privacy Children's Hospital of Orange County CHOC Healthcare Breaches Healthcare Credentials Breach Healt Source Type: blogs
Immortal Puppy Also Has Remote Monitoring Capabilities
Tombot’s AI-powered robotic puppy companion is more than just an emotional support animal, through an array of sensors it can also remotely monitor patients. The company is planning to have a beta version available soon with full production later in 2024.
There were many impressive technologies and digital solutions on display at #ViVE2024, but by far the more impressive (and cutest) was the one from a company called Tombot. They have an interactive, fully automated, emotional support animal that addresses the behavioral and psychological needs of patients with Dementia.
Healthcare IT Today got a preview of their robot f...
Source: EMR and HIPAA - April 15, 2024 Category: Information Technology Authors: Colin Hung Tags: Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System Telemedicine and Remote Monitoring Dementia emotional support Remote Patient Monitoring robot dog RPM support animal Tom Stevens Tombot Source Type: blogs
OpenNotes Lab Will Explore the Intersection of Patients and AI
The OpenNotes Lab will bring transparency, collaboration, and innovation to the intersection of healthcare AI and patient-centered care. The Lab builds on the organization’s 15 years of advocacy and research.
Healthcare IT Today had the opportunity to sit down with Liz Salmi, Communications & Patient Initiatives Director at OpenNotes and Chethan Sarabu, MD, FAMIA, FAAP – Clinical Assistant Professor at Stanford University School of Medicine to learn more about OpenNotes and OpenNotes Lab.
A Win for Patient Transparency
For the past 15 years, the team at OpenNotes has been advocating for greater transparency in ...
Source: EMR and HIPAA - April 12, 2024 Category: Information Technology Authors: Colin Hung Tags: AI/Machine Learning Ambulatory Communication and Patient Experience Healthcare IT Ambient Clinical Voice atherine M. DesRoches BIDMC Chethan Sarabu Generative AI Harvard Medical School Healthcare AI Healthcare Transparency John Hal Source Type: blogs
Connecting Healthcare Clouds and Simplifying Solutions in a Secure Way
Healthcare cloud solutions have become much more sophisticated, reliable, and easier to connect. Gone are the days of a single cloud instance that can support all your needs. However, managing the various cloud options can be challenging if you don’t have a thoughtful approach to it and work with great partners.
At the HIMSS 2024 conference, we moderated a panel hosted by Rackspace Technology and Dell Technologies with healthcare multicloud experts and former CIOs who shared the benefits and challenges of implementing and integrating multicloud solutions in healthcare. Plus, they discussed how these models can evol...
Source: EMR and HIPAA - April 12, 2024 Category: Information Technology Authors: John Lynn Tags: C-Suite Leadership EMR-EHR Health IT Company Healthcare IT Hospital - Health System IT Infrastructure and Dev Ops Bluebird Leaders Dell Technologies Divurgent Epic Epic Cloud Epic Cloud Hosting Erik Pupo Guidehouse Healthcare C Source Type: blogs
The Value of Sharing Health Data Between Acute Care and Post-Acute Care
PointClickCare, having promoted interoperability for a long time in a few areas such as senior care, has expanded to include acute care, and particularly to connect it with post-acute care. Brian Drozdowicz is Senior Vice President and General Manager of Acute & Payer Markets. In this video, he and Chief Medical Officer, Hamad Husainy, DO, FACEP, parse the effects of new regulations at both federal and state levels, as well as the allure of value-based care.
Husainy says the regulations put “new teeth” into requirements for interoperability. They have received the Certified EHR Technology (CEHRT) designatio...
Source: EMR and HIPAA - April 11, 2024 Category: Information Technology Authors: John Lynn Tags: C-Suite Leadership EMR-EHR Health IT Company Healthcare IT Hospital - Health System Interoperability LTPAC Regulations ACOs Brian Drozdowicz Hamad Husainy Healthcare Interoperability Healthcare IT Video Interviews Healthcare Scen Source Type: blogs
More Poli-sci
This post will be in two parts -- or maybe I ' ll just get to one part now and do the second part separately, we ' ll see how it goes. The first part is some empirical true facts about elections and electoral democracies, or republics if you prefer to use that term for representative systems such as ours. I don ' t want to get hung up on vocabulary. The second is philosophical -- how should we understand democracy, popular rule, We The People? How does that work and how can it work and how should it work?So, Part One. Many people assume that elections and the resulting legislative and executive (and in some states, judicia...
Source: Stayin' Alive - April 11, 2024 Category: American Health Source Type: blogs
The Quiet Hospital Unit and Other Benefits of an Open and Interoperable Communication Platform
Anyone who has been on a hospital ward, whether as clinician, patient, or visitor, has noticed the continual din of beeps and chirps—it can drive you crazy. It’s notable that one of the simple ways Rauland‘s communication system improves the hospital experience is to reduce noise by routing alerts quietly to the person who needs to handle them.
Another key benefit of using Rauland, according to Director of Product Management Joseph DeLisle, is that it checks the content of a call or alert and directs it to the right person. For instance, if the patient is just asking for a pillow, the call goes to a technicia...
Source: EMR and HIPAA - April 10, 2024 Category: Information Technology Authors: John Lynn Tags: C-Suite Leadership Clinical Communication and Patient Experience Health IT Company Healthcare IT Hospital - Health System Interoperability Healthcare Alerts Healthcare Burnout Healthcare Falls Healthcare Interoperability Healthcare I Source Type: blogs
Altera Digital Health: Leveraging the Cloud to Address the Needs of Rural and Community Hospitals
Rural and community hospitals face the same challenges as larger health systems. However, with smaller pools of talent and fewer resources, they need more help from their digital partners to address those challenges. Altera Digital Health (Altera) is leveraging the cloud to help this important customer segment.
Healthcare IT Today had the opportunity to sit down with Mark Pratt, MD – Chief Medical Officer for Paragon at Altera Digital Health to learn more about the company’s efforts for rural and community hospitals.
Outsized Impact
Right from the start of the interview it was clear that Dr. Pratt is deeply passionate ...
Source: EMR and HIPAA - April 10, 2024 Category: Information Technology Authors: Colin Hung Tags: EMR-EHR Health IT Company Healthcare IT Hospital - Health System Altera Digital Health Ambient Clinical Voice Cloud EHR Community Hospitals Dr. Mark Pratt Healthcare IT Video Interviews Healthcare Scene Featured HIMSS HIMSS 2024 Source Type: blogs
