The ongoing disaster of the new UC Health Insurance Pharmacy " benefits "

Recently I posted to Twitter about the disastrous new University of California Pharmacy Benefits system.Dear@UofCalifornia@ucdavisThis is NOT OK.I just got a notice by letter in mail that my insurance will no longer cover the insulin I have been getting " as of January 1, 2022 " . Letter was dated in February and was received after March 1, 2022.This is NOT OK.— Jonathan Eisen (@phylogenomics)March 7, 2022In summary, I got a letter in March that warned me of something that was about to happen in January (that is, in the past). And what was about to happen was bad - cutting off coverage of my insulin. And the system in place for trying to even find out what was going on and what to do about this was a disaster.I note, this generated an enormous response and it was clear that this was not just me experiencing the disaster of their system.I used the threadfreader app to make this into a more easily readable thread here: https://threadreaderapp.com/thread/1500934973775249412.htmlA few people pointed me to some contacts at UC Davis to reach out to and I did. They were both great and very helpful. They told me that the UC was working on dealing with many of these issues and some of those responses were rolled out quickly. And I posted about how these efforts were sort of helpful but not ideal. For exampleWell, the saga continues -- just got this from Navitus. They say I " may be eligible " for an extension of 1 bonus month with my prior prescription....
Source: The Tree of Life - Category: Microbiology Source Type: blogs