Does a Centralized Scheduling Process Improve Referral Timeliness?

CONCLUSIONS: Centralized scheduling had inconsistent effects on referral completion across specialties, though the process (cycle time) improved. Variable implementation fidelity and microenvironments likely contributed to uneven findings across specialties. Centralized scheduling may improve timely access but likely depends on implementation and buy-in.PMID:34710301

Source: WMJ - October 28, 2021 Category: General Medicine Authors: Quinn Bongers Bradley H Crotty M Chris Decker John Fangman Source Type: research