A quasi-experimental study to improve health service quality: implementing communication and self-efficacy skills training to primary healthcare workers in two counties in Iran
Service satisfaction ratings from clients are a good indicator of service quality. The present study aimed to investigate the impact of communication skills and self-efficacy training for healthcare workers on...
Source: BMC Medical Education - Category: Universities & Medical Training Authors: Hossein Shahnazi, Marzieh Araban, Mahmood Karimy, Mansooreh Basiri, Ali Ghazvini and LAR Stein Tags: Research article Source Type: research
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