Action Health Partners Technology Improvement Award

Action Health Partners in Wenatchee, Washington received a Technology Improvement Award from the NNLM PNR to improve their website in order to provide greater information on and access to AHP services, and better engage and build relationships with volunteers and donors. Here is a report of their project from Paige Bartholomew, Network Support Services Program Coordinator. Increasing Service Access and Building Relationships Through a Website Update In 2018, Action Health Partners underwent an organizational rebrand process when the current organizational services no longer aligned with the original charter. Since the rebranding, the Action Health Partners’ website had not had the opportunity to fully reflect those changes. Redesigning the website to make their services and programs more accessible was a priority for staff as they recognized that a lack of clear understanding of the services provided can be a barrier for accessing programs and building meaningful relationships. Action Health Partners serves a multi-county region in central and eastern Washington State where most counties served are designated as medically underserved areas, according to HRSA. Due to the vast rural geographic area served and the COVID-19 pandemic, it was important to have an updated website to help residents know the services available to them and how to safely access them. The two goals for the project were: one, improve the Action Health Partners website to provide greater information on a...
Source: Dragonfly - Category: Databases & Libraries Authors: Tags: Blog News from Network Members News from NNLM News From NNLM PNR Technology Source Type: news