Customer Behavior is Driving Pandemic Distress for Grocery Store Workers, Report Finds
Customer Behavior is Driving Pandemic Distress for Grocery Store Workers, Report Finds
Lori Harwood
Twenty percent of Arizona grocery store workers surveyed said they have experienced severe levels of mental distress during the COVID-19 pandemic.
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College of Social and Behavioral Sciencesgrocery-store.jpgHealthSocial Sciences and EducationCOVID-19
Media contact(s)Lori Harwood
College of Social and Behavioral Sciencesharwoodl@arizona.edu520-626-3846
Researcher contact(s)Brian Mayer
School of Sociologybrianmayer@arizona.eduMona Arora
Mel and Enid Zuckerman College of Public Healthmanand@arizona.eduSabrina Helm
Norton School of Family and Consumer Scienceshelm@email.arizona.edu520-621-7130For the latest on the University of Arizona response to the novel coronavirus, visit the university ' s COVID-19 webpageFor UANews coverage of COVID-19, visit https://uanews.arizona.edu/news/covid19Holiday shopping season is ramping up while COVID-19 cases are rising nationwide, presenting increased risk for essential retail workers – not just physically but mentally.A newreport by University of Arizona researchers finds that 20% of Arizona grocery store workers surveyed have experienced severe levels of mental distress during the COVID-19 pandemic. One of the major sources of that stress: customer behavior. " The mental health of these workers was much worse than we thought, " said the report ' s lead authorBrian Mayer, an associate professor in the UArizonaSchool ...
Source: The University of Arizona: Health - Category: Universities & Medical Training Authors: ablue Source Type: research
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