Customer Behavior is Driving Pandemic Distress for Grocery Store Workers, Report Finds

Customer Behavior is Driving Pandemic Distress for Grocery Store Workers, Report Finds Lori Harwood Twenty percent of Arizona grocery store workers surveyed said they have experienced severe levels of mental distress during the COVID-19 pandemic. Today College of Social and Behavioral Sciencesgrocery-store.jpgHealthSocial Sciences and EducationCOVID-19 Media contact(s)Lori Harwood College of Social and Behavioral Sciencesharwoodl@arizona.edu520-626-3846 Researcher contact(s)Brian Mayer School of Sociologybrianmayer@arizona.eduMona Arora Mel and Enid Zuckerman College of Public Healthmanand@arizona.eduSabrina Helm Norton School of Family and Consumer Scienceshelm@email.arizona.edu520-621-7130For the latest on the University of Arizona response to the novel coronavirus, visit the university ' s  COVID-19 webpageFor UANews coverage of COVID-19, visit  https://uanews.arizona.edu/news/covid19Holiday shopping season is ramping up while COVID-19 cases are rising nationwide, presenting increased risk for essential retail workers – not just physically but mentally.A newreport by University of Arizona researchers finds that 20% of Arizona grocery store workers surveyed have experienced severe levels of mental distress during the COVID-19 pandemic. One of the major sources of that stress: customer behavior.  " The mental health of these workers was much worse than we thought, " said the report ' s lead authorBrian Mayer, an associate professor in the UArizonaSchool ...
Source: The University of Arizona: Health - Category: Universities & Medical Training Authors: Source Type: research