Improving patient flow in diagnostic imaging: a case report

This case study focuses on Erie Shores Healthcare, a small Canadian hospital with a busy emergency department (ED) who acts as the sole provider of outpatient diagnostic imaging (DI) services to the community. The hospital is experiencing bottlenecks when balancing outpatient diagnostic procedures with inpatient and urgent ED requests in the X-Ray department, creating the need for increased overtime and missed breaks, as well as frustrations amongst patients, staff and physicians.
Source: Journal of Medical Imaging and Radiation Sciences - Category: Radiology Authors: Tags: Case Report Source Type: research