Cochrane seeks Community Support Officer

Specifications:Permanent contractHours: Full time (1.0 FTE)Salary:  £30,000Location:Flexible, (anywhere in the world), remote workingApplication closing date:20 September 2020 (midnight GMT)This role is an exciting opportunity to use your communication and problem-solving skills to make a difference in the field of health care research.  As Community Support Officer you will be joining Cochrane ’s Community Support team. We are the first point of contact for the international Cochrane community, providing a timely and coordinated user support service. We resolve queries covering a broad range of areas including Cochrane Account login, Cochrane review software, membership, training, websi tes, sales and research. Community Support Officers are the day-to-day face of the team, answering the majority of queries and escalating complex enquiries appropriately.Community Support sits within the People Services department in Cochrane ’s Central Executive. The department provides all people-focused services within Cochrane, including inclusive learning programmes, platforms to enable participation in diverse Cochrane activities, human resources, consumer engagement and a wide range of internal and public-facing support services .We are looking for a self-motivated and highly organised individual who is able to work effectively and collaboratively with a diverse range of contacts across the world.   The successful candidate will also have:Experience in providing excellent user ...
Source: Cochrane News and Events - Category: Information Technology Authors: Source Type: news