Reducing ER Visits and Readmissions after Head and Neck Surgery Through a Phone-based Quality Improvement Program.

CONCLUSIONS: Implementation of a phone call in the early postoperative period has the potential to decrease unnecessary ER visits and enhance patient satisfaction. This may decrease strain on the health care system and improve patient care.
LEVEL OF EVIDENCE: Level 4.
PMID: 32567391 [PubMed - as supplied by publisher]

Source: The Annals of Otology, Rhinology, and Laryngology - June 20, 2020 Category: ENT & OMF Authors: Shah M, Douglas J, Carey R, Daftari M, Smink T, Paisley A, Cannady S, Newman J, Rajasekaran K Tags: Ann Otol Rhinol Laryngol Source Type: research