A qualitative study of workplace violence among healthcare providers in emergency departments in India

ConclusionWorkplace violence is a frequent reality for this sample of Indian ED healthcare providers. Alarming levels of verbal and physical abuse and their impact on patient care are described. This qualitative study identified unique challenges to Indian ED providers that differ from those in more developed settings, including financial stressors, inadequate enforcement of rules governing behavior in the hospital, and an overwhelming frequency of violence emanating from patient family members and attendants rather than the patients themselves. Further investigation into preventive strategies is needed.
Source: International Journal of Emergency Medicine - Category: Emergency Medicine Source Type: research