Proactive Communication and Collaboration With Families During COVID-19

These are frightening, insecure times. More than likely, families are reading multiple stories about coronavirus infectious disease 2019 (COVID-19), some of which conflict and may cause even more fear and alarm. Proactive and transparent communication with families can help minimize some of the fear and counter misinformation. A trauma-informed organization demonstrates trustworthiness and transparency, which is reinforced by clear, timely, and accurate communication.
Source: Caring for the Ages - Category: Health Management Authors: Source Type: news