Sickness in the Information Technology Sector: Technical problems, discord plagued Maryland health care site

Eye-opening, ground-level, no-holds-barred accounts of IT mismanagement and mayhem are too rare, considering the stakes in 2013.  The behind-the-scenes crap that goes on needs a great deal of sunlight. Below is such an account of great merit, in the Baltimore Sun.First, I note physicians and nurses are generally able to collaborate to take care of sick patients.  They are natural "team players"; taking care of patients is their professional calling.  I did it all the time in my patient care years, especially in critical care settings, where lack of collaboration with colleagues could lead to dead patients.IT personnel are another species entirely.  It's all about territory, competition, self-promotion, empire-building, drinking from the ever-flowing fountain of money, etc.; process matters more than results; and to hell with the end users, let alone patients.Here is, in macro form, the Fifty Shades of Mass Dysfunction I've encountered any time my professional work intersected with IT personnel, whether in hospitals or industry.  And I was supposed to simply "shut up" about this crap - Technical problems, discord plagued Maryland health care sitehttp://www.baltimoresun.com/health/bs-hs-exchange-woes-20131207,0,6559272.story By Meredith Cohn and Andrea K. Walker, The Baltimore Sun ...
Source: Health Care Renewal - Category: Health Medicine and Bioethics Commentators Tags: EngagePoint Inc. healthcare IT difficulties Mismanagement Noridian Healthcare Solutions Obamacare Obamacare Exchange Websites Rebecca Pearce Source Type: blogs