Communicating in a Crisis: Easy to follow steps from a communication professional

by Jay Baglia, Ph.D. In a crisis, citizens seek information. Civic leaders need to address their constituencies regularly. But quantity isn’t nearly as valuable as quality and consistency. As a professor of communication studies who has taught public speaking at the university level for 25 years, I’ve got to say if there’s anything making this coronavirus crisis worse, it’s poor communication. Here’s some advice for our leaders. From the moment you step in front of the microphone, you should practice what you preach.…
Source: blog.bioethics.net - Category: Medical Ethics Authors: Tags: Featured Posts Media Public Health #diaryofaplagueyear COVID-19 health communication pandemic Source Type: blogs