Accuracy of patients' waiting time perceptions in the emergency department.

Accuracy of patients' waiting time perceptions in the emergency department.
Acad Emerg Med. 2020 Feb 27;:
Authors: Abidova A, Alcântara da Silva P, Moreira S
Abstract
In a recent publication, Suriyawongpaisal et al. (2019) indicate that waiting time lies among the top priorities for patients. The researchers note care providers should focus on managing perceptions rather than decreasing actual waiting time to improve patient experience.
PMID: 32103560 [PubMed - as supplied by publisher]

Source: Accident and Emergency Nursing - February 26, 2020 Category: Emergency Medicine Authors: Abidova A, Alcântara da Silva P, Moreira S Tags: Acad Emerg Med Source Type: research