Hallway bed status is associated with lower patient satisfaction

Overcrowding has been reported in Emergency Medicine literature for decades and has demonstrated a negative impact on adverse events including mortality, quality of care, elopement, return to the emergency department (ED), medical errors, and timeliness of patient care [1-3]. As a result of ED volumes exceeding ED bed capacity, patients are being cared for in hallways outside of conventional rooms. Of the few studies that exist on patient satisfaction related to ED overcrowding and hallway bed use, the sample sizes were relatively small or they measured only satisfaction on those who were admitted [4-6].

Source: The American Journal of Emergency Medicine - February 23, 2020 Category: Emergency Medicine Authors: David M. Richardson, Ali R. Yazdanyar, Kathryn B. Bartlett, Akshay Gupta, Max W. Needham, Jennifer Sadowski, John J. Scholz, Jeanne L. Jacoby, Bryan G. Kane, Marna Rayl Greenberg Source Type: research