Logistics Reorganization and Management of the Ambulatory Pharmacy of a Local Health Unit in Portugal

Publication date: Available online 19 February 2020Source: Evaluation and Program PlanningAuthor(s): Catarina Castro, Teresa Pereira, J.C. Sá, Gilberto SantosAbstractThe Hospital Pharmacy of a Local Health Unit (LHU) in greater Oporto plays a major role in the community. In addition to providing medicines to the entire Internal Unit, it has created a service called "Hospital Ambulatory Pharmacy", which allows continued hospital treatments at home, in a more comfortable and familiar environment. This is mostly due uderfunding which has hindered recruitment of health professionals as well a growing concern for the comfort of patients as they convalesce. The Hospital Ambulatory Pharmacy’s main problems are both recurring stock-outs and over-stocks; the fact that medicines’s delivery routes are not completed, and that medical staff lacks awareness of the techniques to overcome the logistic issues involved. As a methodology, a context analysis was carried out, KPI's were created to quantify the problems and raise health professionals’ awareness of what was happening. Solutions for storage were analysed and visits were made to a central hospital to analyse the solutions adopted to solve the same problems. The most appropriate inventory management policies were considered for the organization of existing and further resources. We chose to create an Advanced Warehouse with Level Replenishment. The levels were defined considering the demand of each medicine and divided into thr...
Source: Evaluation and Program Planning - Category: International Medicine & Public Health Source Type: research