Same provider, different location: Variation in patient satisfaction scores between freestanding and hospital-based emergency departments

Patient satisfaction scores have become quality benchmarks for hospitals, are publicly reported, and are often tied to financial incentives. We determined whether patient satisfaction scores for individual emergency medicine providers varied according to the clinical setting.

Source: The American Journal of Emergency Medicine - January 1, 2020 Category: Emergency Medicine Authors: Erin L. Simon, Sunita Shakya, Courtney M. Smalley, McKinsey Muir, Seth R. Podolsky, Baruch Fertel Source Type: research