above and beyond for customers

I'm a technician at my pharmacy I work at (its a retail chain) and I often find myself being the only person actually trying to help a customer out with a prescription cost. Mainly with name brand prescription drugs like crestor, tradjenta, viagra, lunesta, azor, etc..... Most of the people who take these are older and have medicare or some sort of HMO from medicare and for the most part their prescriptions are covered for a good amount of the cost, but then they fall into the dreaded donut hole. "Oh hi sir, coming to get you Tradjenta? Ok it will be $265. Patient: WHATTTT? I paid $15 for the last 6 months?" This happens all the time around this time of year. My store has a decent size retired population clientele. So I often try to help them out by getting some manufacture coupons for them since most require you to sign up online or call which most retired people in their late 60s (not trying to discriminate) do not know how to access the internet. So I often let them know I will try to take care of it for them. Usually at work I will be Googling or registering them as I am doing my other tasks. I've been addressed several times by the lead tech and a Pharmacist that I should stop wasting time on re-billing and just move on to the next thing. I'm never doing it in front of any other customers, only when I'm fixing any insurance issues with other scripts, on the phone with insurances or waiting for a customer on the phone to stop rambling on about how they need...
Source: Student Doctor Network Forums - Category: Universities & Medical Training Authors: Tags: Pharmacy Source Type: forums

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CONCLUSION: Prevalence of antibiotic use was high not only versus other hospitals in the region but globally including Africa, coupled with significant evidence of sub-optimal prescribing. Swift action is needed to improve future prescribing to reduce AMR. One or two areas should initially be targeted for quality improvement including development of local guidelines, documentation of antibiotic indications and/or stop/review dates. PMID: 33034234 [PubMed - as supplied by publisher]
Source: Expert Review of Anti-Infective Therapy - Category: Infectious Diseases Tags: Expert Rev Anti Infect Ther Source Type: research
Authors: Rombauts A, Abelenda-Alonso G, Cuervo G, Gudiol C, Carratalà J Abstract INTRODUCTION: Despite adequate antibiotic coverage, community-acquired pneumonia (CAP) remains a leading cause of hospitalization and mortality worldwide. It induces both a local pulmonary and a systemic inflammatory response, particularly significant in severe cases. The intensity of the dysregulated host response varies from patient to patient and has a negative impact on survival and other outcomes. AREAS COVERED: This comprehensive review summarizes the pathophysiological aspects of the inflammatory response in CAP, brie...
Source: Expert Review of Anti-Infective Therapy - Category: Infectious Diseases Tags: Expert Rev Anti Infect Ther Source Type: research
Authors: Hammerschlag MR, Sharma R Abstract INTRODUCTION: Azithromycin was recommended as the first-line therapeutic regimen for treatment of genital infections in men and women by the Centers for Disease Control in 1998. A series of studies of azithromycin for treatment of rectal chlamydial infection in men who have sex with men (MSM) found that azithromycin was significantly less effective than doxycycline. AREAS COVERED: Literature on treatment of rectal C. trachomatis from 2000 through May 2020 was searched using PubMed. Retrospective and observational studies were identified documenting the frequency and t...
Source: Expert Review of Anti-Infective Therapy - Category: Infectious Diseases Tags: Expert Rev Anti Infect Ther Source Type: research
Authors: Reissier S, Cattoir V Abstract INTRODUCTION: Streptogramins (pristinamycin and quinupristin-dalfopristin) can be interesting options for the treatment of infections due to Gram-positive cocci, especially multidrug-resistant isolates. AREAS COVERED: This review provides an updated overview on structural and activity characteristics, mechanisms of action and resistance, pharmacokinetic/pharmacodynamic and clinical use of streptogramins. EXPERT OPINION: The streptogramin antibiotics act by inhibition of the bacterial protein synthesis. They are composed of two chemically distinct compounds, namely typ...
Source: Expert Review of Anti-Infective Therapy - Category: Infectious Diseases Tags: Expert Rev Anti Infect Ther Source Type: research
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Source: Journal of Hazardous Materials - Category: Environmental Health Source Type: research
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Source: Journal of Hazardous Materials - Category: Environmental Health Source Type: research
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Source: Journal of Hazardous Materials - Category: Environmental Health Source Type: research
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Source: Journal of Hazardous Materials - Category: Environmental Health Source Type: research
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