It Is Hard To See How HealthEngine Can Recover From The ACCC Investigation, Reputational Damage And Probable Fine.

The ACCC produced this press release a few days ago.HealthEngine in court for allegedly misusing patient data and manipulating reviews8 August 2019 The ACCC has instituted proceedings in the Federal Court against online health booking platform HealthEngine Pty Ltd (HealthEngine) for misleading and deceptive conduct relating to the sharing of consumer information with insurance brokers and the publishing of patient reviews and ratings.The ACCC claims that between 31 March 2015 to 1 March 2018, HealthEngine manipulated the patient reviews it published, and misrepresented to consumers why HealthEngine did not publish a rating for some health practices. “We allege that HealthEngine refused to publish negative reviews and altered feedback to remove negative aspects, or to embellish it, before publishing the reviews,” ACCC Chair Rod Sims said.“We will argue that HealthEngine disregarded around 17,000 reviews, and altered around 3,000 in the rel evant time period.”“The ACCC considers that the... This is the initial part of the post - read more by clicking on the title of the article. David.
Source: Australian Health Information Technology - Category: Information Technology Authors: Source Type: blogs