Patients ’ time perception in the waiting room of an ambulatory emergency unit: a cross-sectional study
Patient satisfaction has become an increasingly important element in a service-oriented healthcare market. Although satisfaction is influenced by many factors, the waiting time to be seen by medical staff has ...
Source: BMC Emergency Medicine - Category: Emergency Medicine Authors: Herv é Spechbach, Jessica Rochat, Jean-Michel Gaspoz, Christian Lovis and Frederic Ehrler Tags: Research article Source Type: research