Measuring patient-perceived continuity of care for patients with long-term conditions in primary care

Conclusion:
The context-specific items in the Chao PC scale are difficult for respondents to interpret in a United Kingdom Primary Care setting resulting in missing data and low response rates. The Chao-PC therefore cannot be recommended for wider application as a general measure of continuity of care without significant modification.Our findings reflect the acknowledged dimensions of continuity and support the concept of continuity of care as a multi-dimensional construct. We demonstrate the overlapping boundaries across the dimensions in the factor structure derived. Trust and interpersonal knowledge are clearly identified as valuable components of any patient-perceived measure of continuity of care.

Source: BMC Family Practice - December 5, 2014 Category: Primary Care Authors: Kate HillMaureen TwiddyJenny HewisonAllan House Source Type: research