Patient-perceived value of a specialty-specific welcome letter: What you say and how you say it

Conclusions Preparing patients for their neurology visits is important and affects visits' value. Sensitivity to literacy levels is an essential component of person-centered care among neurologic patients. Carefully created and assessed welcome letters help to achieve these goals by improving readiness for outpatient appointments and increases perceived overall value significantly.
Source: Neurology Clinical Practice - Category: Neurology Authors: Tags: Outcome research, Patient safety, Administration, Methods of education Source Type: research