Board Meeting Minutes April 23, 2019

Discussion of retention and growth.
Minutes from last full board meeting approved            Kathy Duckett
Treasurer’s Report (Financial and Membership)             Debra Cobb
Current bank balance: $122,000.  Number of members: 447.  Four new members in April.
Membership Report                                                         Deb Gordon
Introduction to her background.  Sends thanks to John Grohol and Debbie.  Retention critical.  Membership static (between 400 – 500/yr.).  Huge annual attrition rate. Membership Plan PowerPoint shared.  Discussed differences in retention rate, geographically.  Main discussion re: member survey (What do members value?  How to improve retention.  What annoys people?). Most important is our Value Proposition. Segmentation also important. One hypothesis: study how new members are on-boarded. Deb wants volunteers from Board and membership. There are opportunities through social media (Hear that Amber?). Geographic hub strategy very important. Discussed next steps (outlined in deck). Considering incentives and benefits.
Danny asks what should we be doing?  Survey could be a filter for evaluating various signature initiatives. Example: what if we had a “State of the Field” in participatory medicine as a white paper? Jan added that people like being in an organization they see moving forward. Need to get people involved and engaged in what Society...

Source: Society for Participatory Medicine - May 30, 2019 Category: General Medicine Authors: ebersh Tags: General Source Type: news