Incorporating the Patient Voice Into Practice Improvement: A Role for Medical Trainees.

CONCLUSIONS: Our study demonstrates two things: (1) there are areas of discordance between provider/staff perceptions and patient perspectives regarding practice improvement opportunities; and (2) medical students can participate meaningfully in the QI process. By harnessing patient perspectives with the help of medical trainees, clinics may better understand patient concerns and avoid potential QI blind spots.
PMID: 30973624 [PubMed - in process]

Source: Famly Medicine - March 31, 2019 Category: Primary Care Authors: Hsu KY, Contreras VM, Vollrath K, Cuan N, Lin S Tags: Fam Med Source Type: research