Panel Workload Assessment in US Primary Care: Accounting for Non-Face-to-Face Panel Management Activities

Conclusions:
We used PCP survey results coupled with EHR data to assess PCP workload associated with both face-to-face as well as non–face-to-face panel management activities in primary care. The non–face-to-face workload was an important contributor to overall PCP workload for all patients regardless of overall health status. This is an important consideration for PCP workload assessment given the changing nature of primary care that requires more non–face-to-face effort, resulting in an overall increase in PCP workload.

Source: Journal of the American Board of Family Medicine - July 7, 2014 Category: Primary Care Authors: Arndt, B., Tuan, W.-J., White, J., Schumacher, J. Tags: Family Medicine and the Health Care System Source Type: research