Sponsored feature: patients behaving badly

In an ideal world, all patient interaction would be easy and we would get on well with everyone registered at our practice. However, this isn’t always the case and when practice staff encounter patients whose behaviour is difficult to deal with, it can be tricky to know how to respond as Dr Ellie Mein, medico-legal advisor at the Medical Defence Union (MDU), explains.Hide related content:  Show related contentread more
Source: Management in Practice - Category: Practice Management Authors: Tags: *** Editor ' s Pick Personal Practice Source Type: news