Suni Closes Its Doors! An Open Letter to the Suni Imaging User Community from Apteryx, Inc.

Published on January 8, 2019Apteryx, Inc, Akron, Ohio –Dental Colleagues, Customers, and Partners,Since the first of the year, rumors and concerns have been circulating in the dental community about the on-going operations of Suni Medical Imaging — an Apteryx reseller partner. As dentists, you may know them better as Dr. Suni. Since 2002, they have installed thousands of practices with Dr. Suni and Prof. Suni, which are their brand names for Apteryx’s XrayVision imaging software.It has been rumored that as of January 1, Suni has discontinued operations. Since learning of this news last week, we have reached out to Suni leadership to clarify the situation without a response. In the interest of getting the facts straight, we will continue our efforts to contact Suni directly. However, we feel an immediate obligation to reassure Suni customers that their software and support needs will continue to be met by Apteryx.Over the next several weeks, Apteryx will proactively contact practices where we know that XrayVision software, sold under Suni ’s Dr. Suni and Prof. Suni labels, has been installed. Since we don’t have direct visibility to everyone, we invite all Suni customers to call us at (877) 278-3799 for your immediate support needs and to register for on-going support. Suni customers may also email us atsupport@apteryx.comor visitwww.ledapteryx.com/suni.As Suni/ XrayVision customers, please rest assured that you are well positioned to make whatever transitions may be...
Source: Dental Technology Blog - Category: Dentistry Source Type: news