Patient experience during a large primary care practice transformation initiative.

CONCLUSIONS: Practice transformation did not alter patient experience. The lack of favorable findings raises questions about how future efforts in primary care can succeed in improving patient experience. PMID: 30586494 [PubMed - in process]

https://www.ncbi.nlm.nih.gov/pubmed/30586494?dopt=Abstract

Source: The American Journal of Managed Care - December 1, 2018 Category: Health Management Authors: Swankoski KE, Peikes DN, Morrison N, Holland JJ, Duda N, Clusen NA, Day TJ, Brown RS Tags: Am J Manag Care Source Type: research