Insufficient evidence that Babylon chatbot can perform better than doctors, experts suggest

Private provider Babylon’s chatbot could offer patients a less effective service than a GP, a letter published in medical journal The Lancet has suggested.  In a study published in June, Babylon, which also provides the GP at Hand service to NHS patients, analysed the efficacy of its AI chatbot in primary care triage and diagnosis.  The letter was written by Associate Professor of medical science Hamish Fraser, medical informatics Professor Enrico Coiera and Lecturer in health informatics David Wong.  Hide related content:  Show related contentread more
Source: Management in Practice - Category: Practice Management Authors: Tags: *** Editor ' s Pick Patient Access Practice development Latest News Source Type: news