Sunstar Paramedics Employee Recognized for Streamlining Billing Processes

LARGO, Fla. (Sept. 27, 2018) – Sunstar Paramedics employee Ed Wilson has been honored with the 2018 ZOLL Pulse Award for his work. The award recognizes EMS professionals who use data solutions to save money, time and resources, which helps EMS organizations to save more lives in their community. Wilson is a paramedic and Clinical Technonlogy Coordinator with Sunstar Paramedics. He’s responsible for managing the Electronic Patient Care Reporting (ePCR) system for Sunstar Paramedics, which processes over 400,000 electronic medical records every year, both for Sunstar Paramedics and 18 fire departments in Pinellas County. Wilson identified common issues that originate in the ePCR and impact the billing department. He developed an application to streamline the process of pre-billing by comparing field data in ePCR against computer-aided dispatch (CAD) data. It automatically recognizes and alerts the billers to common issues that could result in accidentally overbilling for care or triggering payers like insurance or Medicaid to decline covering the cost of care. With Wilson’s process improvements, the billing department is able to provide support for the ever-increasing volume of emergency calls in Pinellas County without having to add staff members to the billing department. “Ed’s time- and resource-saving initiatives have streamlined our processes and made our team more efficient,” said John Peterson, chief operating officer of Sunstar Paramedics. “His innovative ...
Source: JEMS Operations - Category: Emergency Medicine Authors: Tags: Operations Industry News Press Releases Source Type: news